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Consulting

The ROI of Cultural Acuity

The ROI of Cultural Acuity: Why Understanding Across Cultures Is a Business Investment Cultural acuity does not mean becoming an expert in every culture represented by our employees, customers and partners. That would be impossible. It means becoming better at recognizing the limits of our own perspective. Examples range from the sublime to the ridiculous. As one colleague found out, the word “frigid,” reflecting absolutely freezing temperatures in some of the world, is not used

Potentials News and Blog October 23, 2026
Woman reflecting on new possibilities at a sunny kitchen table with fresh lemons, lemonade, and an open notebook.
Newsletters

October 2026: When Life Gives You Lemons…

When Life Gives You Lemons… Make Change Wait. That is not how that goes. It is “When life gives you lemons – make lemonade,” right? Well, yes. And, to make lemonade, you DO have to change first – you have to change your thinking, your utensils, your ingredients, your definition of what success might look like. That, or you are stuck with a bunch of lemons and no opportunities to make lemonade. When life gives

Potentials News and Blog October 21, 2026
Consulting

Beyond the Mission Statement

Beyond the Mission Statement: Building Cultures That Reflect Their Values Every organization has a mission statement. Most have values prominently displayed on websites, annual reports, strategic plans, and office walls. Yet the true measure of an organization’s character isn’t what it claims to value. It is found in what people experience every day. Employees pay close attention to the gap between words and actions. When leaders consistently demonstrate behaviors that align with the organization’s stated

Potentials News and Blog September 24, 2026
Newsletters

September 2026: Good Grief

Good Grief: Embracing Change, Loss, and New Possibilities All change brings grief… and that can be good! Many years ago, I learned a simple phrase that has stayed with me ever since: “Even good stress is stress.” We often think of stress as something negative;  life teaches us otherwise. A promotion can be stressful. A wedding can be stressful. Moving into a dream home can be stressful. Even the most joyful changes require us to

Potentials News and Blog September 21, 2026
Consulting

Leadership Development: It May Not Be What You Think

When people hear the phrase leadership development, they often think of courses, certifications, high-potential programs, or preparing for the next promotion. In many organizations, leadership development has become almost synonymous with career advancement. We talk about developing leaders as a way of identifying who is ready to move up. But what if leadership development is not primarily about climbing higher? What if it is about growing deeper? The most effective leaders understand that leadership development

Potentials News and Blog August 25, 2026
Newsletters

August 2026: Change Changes You

We often talk about change as if it were simply a decision, a destination, or a new chapter. Change jobs. Change cities. Change relationships. Change routines. Change is not just about what is happening around us, however. Change changes us. What we don’t often acknowledge is that every meaningful change carries within it an element of grief. Even positive changes bring loss. A long-awaited promotion may mean leaving behind familiar colleagues. A move to a

Potentials News and Blog August 20, 2026

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