Blog

There is so much new going on in the world of Coaching & Consulting. Visit our blog and stay up to date on the latest insights and innovations. Read essays, watch videos and check us out in the news. You can even search and sort by subject matter, too.

Coaching

Listening Well: It Is Not About Your Ears

Have you ever been talking to someone who might seem to be listening—and is really just formulating how they want to respond? Maybe they jump in to argue, advise, “solve” a problem you never presented, or guide the conversation toward their own agenda.   Most of us have experienced this. Many of us have “listened” in this way. We are often conditioned to feel valuable when we help or fix. Actually, true listening requires something

Newsletters

September 2025: Networking Without An Agenda

In April Potentials began a series of 12 successive articles in which each of the twelve leadership qualities noted by Bhavna Dalal, MCC is examined. These qualities are: They have a strong belief in themselves They have a strong sense of purpose They are present They have strong expertise in their domain They are constant strategic learners They network without an agenda They forgive and let go They believe they deserve it They know they

Consulting

Strategic Learning: More Than a Buzzword?

Technical expertise may get a leader noticed; it’s the ability to keep learning under pressure that sustains influence over time, however. To be a constant strategic learner means treating reflection, foresight, and feedback not as optional extras, but as the very disciplines that anchor effective leadership. “Strategic learning” is a popular term in today’s corporate vocabulary. What does it actually mean? Leaders who create positive outcomes in, through, and around them – both up and

Newsletters

August 2025: Constant Strategic Learners

In April, Potentials began a series of 12 successive articles in which each of the twelve leadership qualities identified by Bhavna Dalal, MCC, is examined. These qualities are: They have a strong belief in themselves They have a strong sense of purpose They are present They have strong expertise in their domain They are constant strategic learners They network without an agenda They forgive and let go They believe they deserve it They know they

Consulting

The Paradox of Knowing: When Subject Matter Expertise Isn’t Enough

In nearly every culture, the title “Subject Matter Expert” (SME) carries weight. It signals authority, depth, and trusted insight. These are the individuals we go to when we need answers—fast, precise, and reliable. They’ve studied the field, lived in the trenches, and often have stories of lessons hard-won over years of experience. Here’s a provocative question: When is a SME not a SME? Answer: When they step into the realm of professional coaching—or when they

Newsletters

July 2025: Expertise in Modern Leadership

Exploring the Role of Expertise in Modern Leadership In April, Potentials began a series of 12 successive articles in which each of the twelve leadership qualities identified by Bhavna Dalal, MCC, is examined.   These qualities are: As always, we welcome your feedback and suggestions.   In the following article, we respond to Dalal’s fourth assertion: They have strong expertise in their domain. In a time where leadership is as much about adaptability and emotional intelligence as

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